Terms of Service

Welcome to Ferox Gallus. We’re glad you’re here. These Terms of Service are designed to help create a clear, respectful, and enjoyable experience for everyone who visits or shops with us. By accessing our website or placing an order, you agree to the terms outlined below.

Ferox Gallus operates from the India and proudly serves customers worldwide. By using our website, you confirm that you are legally able to enter into an agreement under the laws applicable in your region.

We aim to present our products as accurately as possible through descriptions, images, and details. While we do our best to ensure consistency, minor variations in color, finish, or appearance may occur due to lighting, screen settings, or production differences. These variations are a natural part of crafting unique jewelry pieces.

All prices listed on our store are subject to change as we continue to improve our collections and services. We reserve the right to update product availability, pricing, or content at any time, while always striving to maintain transparency and fairness.

Payments are processed securely through Cashfree Payments and approved payment partners. Your payment information is handled directly by these secure providers, and Ferox Gallus does not store or access your full payment details.

Once an order is placed, we begin preparing it with care. Order cancellations or changes may be possible only within the timeframe outlined in our refund policy. Once processing begins, modifications may no longer be possible.

Shipping timelines provided on our website are estimates based on typical delivery experiences. While most orders arrive within the expected timeframe, occasional delays may occur due to customs procedures, carrier operations, or international transit. We truly appreciate your patience and understanding in such situations.

All content on this website, including our designs, logos, text, images, and brand elements, belongs to Ferox Gallus and is protected by intellectual property laws. We kindly ask that our content not be reused without permission.

Our jewelry is designed for style and personal expression. Customers with sensitive skin or known allergies are encouraged to review product materials carefully before purchase. Ferox Gallus cannot be held responsible for reactions caused by individual sensitivities, but we are always happy to provide material information when available.

We reserve the right to refuse service, cancel orders, or limit access in rare situations involving suspected fraud, misuse, or violation of these terms. This helps us maintain a safe and fair environment for all customers.

From time to time, we may update these Terms of Service to reflect changes in our business practices or legal requirements. Any updates will be posted on this page, and continued use of our website indicates acceptance of the revised terms.

If any part of these terms is found to be unenforceable, the remaining sections will continue to apply.

If you ever have questions or need assistance, our support team is always happy to help. Clear communication and mutual respect are at the heart of everything we do.

🖤 Ferox Gallus — forged in darkness, guided by trust and respect.